Volunteering At Santas Depot

Santas Depot is open for individuals and groups of 2 or 3 to drop in and volunteer on Tuesdays, Thursdays, Saturdays and Sundays.  You may stay for any amount of time you wish, there are no set shifts on drop-in days.  For hours and parking information click here. You are asked to print out and bring in a completed Volunteer Application form on your first visit. All those filling a volunteer role listed below must be 16 years or older.

If you or any member of your group or family is under the age of 16 click here for youth and family volunteer opportunities. For event volunteering opportunities, eg. the Eskimos toy collection, Oil Kings and the Oilers 50/50, click here .

For drop-In volunteer opportunities there may be times that we have a full complement of volunteers and are unable to accommodate you, due to our “first come, first served” philosophy. We will try our best to accommodate every volunteer.

Volunteer Hours at Santas Depot – November 16 through December 16, 2016

Drop In Days for individuals and groups of 4 or less:
Tuesdays & Thursdays, 9am to 9pm. Saturdays & Sundays, 10 am to 5pm.

Pre booked group Workshop Bees: Mondays, Wednesdays & Fridays.

Delivery Day Drivers
Group Size: 1+

This is the most popular volunteer role at Santas. Delivering toys to Edmonton homes is a tradition for many in the community. To be a Delivery Day Driver, you will need a reliable vehicle, and must show your valid driver’s license and insurance to our Document Verification Volunteers.

We do not pre-register drivers – just come to Santas Depot. We start dispatching gifts at 9:30 am each day. You may bring as many helpers as you like.

If you want to use Santas Driver App to deliver presents, please download it from the Apple App Store or Android Play Store and check here for more details and a demo video. Volunteer Guides & Greeters will be on hand to answer any questions you may have.  Volunteer Parking & Traffic Controllers will be directing traffic in and out of the parking lot, and we ask that you be patient and courteous as their priority is everyone’s safety.

Click here for more information including the designated route for entering the parking lot on delivery weekend.

Where: Santas Depot 12122 68 Street When: December 17 & 18, 2016

Directions & Parking – Click here for an enlarged map





Depot Greeters
Group Size: 1

If you have a big smile, sunny personality and can-do attitude this may be the role for you. Greeters welcome all those who come to Santas Depot. Duties include:

  • Welcoming and thanking volunteers as well as ensuring they sign in and out
  • Notifying the Warehouse Supervisor when toy donations arrive
  • Accepting and receipting monetary donations
  • Answering a lot of questions

Please e-mail volunteer@santasanonymous.ca or call 780-428-8697.

Toy Pick Up Drivers
Group Size: 1 or 2

This role consists of collecting donated toys at pre-assigned locations and bringing them to Santas Depot to be sorted and wrapped. We can schedule drivers to pick up once or twice a week, every day, or to be on the on-call list, it is up to you!

Requirements for this position include a valid driver’s license, insurance, and a reliable vehicle. Toy Pick Up Drivers are welcome to work on their own or with family and friends.  Drivers give their time and use of their vehicles.

Each driver and one helper will be provided with Santas Pick Up Driver photo identification, training on how to empty the 5 foot high donation boxes, and a supply of bags to put the toys in. Availability on December 23 to assist with picking up the toy boxes from donation locations would be greatly appreciated.

Where: Various Edmonton Malls & Stores
When: November 16 through December 23, 2016
Contact: volunteer@santasanonymous.ca or  780-428-8697

Gift Preparation
Group Size: 1, 2 or 3

Tasks for this role include shopping for gifts from the toy bins and  putting together great gift packages for a specific age category.  You may also be asked to condense toy bins, assist in receiving toy donations, or lend a hand in other areas.

Times listed below are drop in (not scheduled).  If there is space and something to do you will be assigned a station.

Where: Santas Depot
When: November 16 through December 16
Tuesday and Thursday 9:00am to 9:00pm
Saturday and Sunday  10:00am to 5:00pm
Fill out the application
here and bring it with you to the depot.

Bagging & Tagging
Group Size: 1, 2 or 3

Based on the children’s ages in each family, volunteers select wrapped gift packages and tag them for delivery to specific  homes. This is a physical role as you are carrying packages throughout Santas Depot.

Times listed below are drop in (not scheduled) based on tag availability.

Where: Santas Depot
When: November 16 through December 16
Tuesday and Thursday 9:00am to 9:00pm
Saturday and Sunday  10:00am to 5:00pm

Tag availability is based on the number of client applications received each day.  If no tags are available you may be asked to assist in another area.

Fill out the application here and bring it with you to the depot.

Battery Installer
Group Size: 1, 2 or 3

As donated toys are sorted, those requiring batteries are brought to the battery station. Volunteers verify and add the appropriate type of batteries  for each toy before the toy is taken to a wrapping station.

This is a popular drop in (non scheduled) volunteer role and with limited space at the battery station, those interested in the task may be asked to assist in other areas until is space available.

Where: Santas Depot
When: Daily – November 16 through December 16
Fill out the application here and bring it with you to the depot.

Special Event - General
Group Size: Various

From time to time, we are presented with the opportunity to raise funds/toys through a third-party activity. For example, in the past few years we have been presented with opportunities on behalf of the Eskimos, Oil Kings and the Oilers. To be considered for upcoming events, please send your name and phone number to volunteer@santasanonymous.ca indicating your interest.

Click here for current event volunteer openings.

Toy Sorter
Group Size: 1 or 2

Following pre determined  sorting criteria, Toy Sorters place donations into designated bins.  In the event there are no toys to sort during your shift volunteers may be asked to assist in other areas.

This position requires volunteers willing to undergo specific training and can provide a minimum of two shifts per week mid-November through January 8.

Where: Santas Depot  Contact: Lana at 780-428-8697 or lana@santasanonymous.ca